Big Data Consulting Services
With a unit of seasoned data science experts on board, we help you tap into the big data goldmine to make your business data-driven and stay ahead of the curve. Whether you are looking to get a broader picture, optimise internal operations, or supercharge customer-facing activities, we pair our in-depth domain knowledge with the right big data tech stack to support your digital transformation.
Focus On Your Business Needs
Tap Into The Treasure Trove Of Customer Data
Establishing A Single Source Of Truth
By bridging across fragmented data silos, a custom data solution provides a central repository for collecting, cleaning, and managing your enterprise data. What you get is an accurate, unified, and consistent customer view readily available to all stakeholders.
Turbocharging Customer Intelligence
Gain deeper insights into your customers’ behaviors and refine your marketing campaigns with an enriched customer profile. Enhance your consolidated customer master data with social media and other reliable third-party sources for a complete picture.
Enforcing Regulatory Compliance
An integral part of a master data management strategy, data governance helps you protect data privacy and meet regulatory requirements through clearly defined processes, assigned roles and responsibilities to control access and use of personal information.
Driving Higher ROI
Leverage the gold mine of your data to deliver better customer service and boost user satisfaction for higher revenues. With clean master data at hand, you can identify premium segments and higher lifetime value customers and approach them with tailored offers while also focusing on the needs of lower value clients.
Safeguarding Customer Data
Prioritize customer data security to build trust and loyalty. A customer MDM solution supports your security initiatives with user authentication, role-based user authorization, data access logs and audit trails. For another layer of security, add encryption for both data in transit and data at rest.
Customer master data management leaves no chance for erroneous data to undermine your efforts and hurt your bottom line. Enjoy a clean and trusted customer view with no duplicates, inconsistencies, or incorrect data to speed up business processes and avoid costly mistakes.
Leverage Our Holistic Approach To Customer Master Data Management
Consulting And Data Aggregation
To ensure maximum value, our data consultants work closely with your stakeholders to define your business objectives and develop a strategy aligned with your long-term goals. With data scattered across systems and units, we help you discover relevant customer data sources to bring them together on a holistic map.
Our software engineers design robust and scalable data architectures and develop data integration strategies to bring data from your enterprise-wide touch points, as well as IoT-enabled devices and wearables, into a single easy-to-manage system.
To fuel your analytics and decision-making with top-quality data, we perform rigorous data cleansing to detect, correct and remove invalid, incomplete or duplicated records from your master dataset.
Our big data experts help you set up rules, protocols, and policies on how to collect, store, manage, and share your master data in order to stay compliant and protect your customers’ privacy. We take a proactive approach and help you automate your data governance program to ensure superior quality of your data at all times.